Information We Receive About You
We receive different types of information about you including the information you provide to us when you sign up for Xendee as well as the information you choose to share to use the service, such as your name, email address, employer, address and password.
We also receive information about how and when you interact with Xendee, such as when you sign-in and the services or features you use. We may receive additional related data, such as the time and date you created your power system model or accessed it.
We receive data from the device you use to access Xendee. This may include your IP address, location, the type of browser you use, or the pages you visit. We also receive information through cookies and other technologies that allow us to recognize you, to know that you are logged in to Xendee, help you administer your account, and customize your experience with our site and services. We also use the information we receive about you in connection with the services and features we provide to you and other users as part of our on-going efforts to improve your experience with our service, deliver innovative features, and keep Xendee safe and secure.
We do not sell, rent, or otherwise provide personally identifiable information to third parties, however, please note that in order to fulfill your requests for paid services such as premium memberships, we share your payment information with our payment processor.
Your Obligation to Other Users
We are committed to providing you with a safe and secure service. The personal information you provide will be secured in accordance with industry standards and technology. Since the internet is not a 100% secure environment, we cannot ensure or warrant the security of any information you transmit to us. You are responsible for maintaining the secrecy of your unique password and account information and for controlling access to your email communications at all times.
Deleting Your Account
If you want to stop using your account, you can delete it. When you delete your Xendee account, it is permanently removed from Xendee. You can delete your account from your user account settings.
Please send us your questions via the contact form.